Contact Us
We are here to help! If you have any questions, concerns, or need assistance with your order, please reach out to us using the information below.
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM (EST)
Excluding U.S. federal holidays
Frequently Asked Questions
How do I track my order?
Once your order ships, you will receive an email with tracking information. You can use the tracking number to monitor your package's progress on the carrier's website.
How do I request a refund?
Email us at support@usapharmaceutical.com with the subject line "Refund Request" and include your order number. We offer a 60-day money-back guarantee on all purchases.
How do I unsubscribe from marketing emails?
Click the "Unsubscribe" link at the bottom of any marketing email, or email us at support@usapharmaceutical.com with the subject line "Unsubscribe".
Do you ship internationally?
At this time, we only ship within the United States. We offer free U.S. shipping on all orders.
When to Contact Us
- Questions about your order status
- Refund or return requests
- Product inquiries
- Shipping address changes
- Unsubscribe requests
- General feedback or concerns